Frequently Asked Questions
The following Frequently Asked Questions are part of OptiMiser pre- and post-sales support. If you can’t find the information you seek in this section, we welcome your contact.
Raters & Auditors (5)
Can I transfer my Recurve files into OptiMiser?
No, but OptiMiser has developed a Recurve file interpreter which produces an Excel workbook containing the data in a Recurve file, reorganized into convenient tables. The workbook has a hyperlinked Table of Contents to each table, and full cross-referencing to the original Recurve file. The OptiMiser translator is now available under Tools/Analyze Json files in OptiMiser. For instructions on how to use it Search Recurve in the Knowledge Base.
Does OptiMiser include training on how to perform home energy audits?
No. OptiMiser doesn’t train people to perform audits. Auditors must still be trained and accredited where they do business, in most locales. Please contact EnergyLogic for professional training referrals. We train OptiMiser purchasers how to use the software through online tutorials, classes at industry meetings, and optional onsite visits. As a result, auditors can perform their work much more accurately and efficiently than before, greatly enhancing the success of their businesses.
How long does it take to do a full audit using OptiMiser?
OptiMiser makes auditors dramatically more productive. Auditors preload measurements, easily access weather information, and provide custom reports in minutes, enabling most auditors to transition seamlessly from auditing to education to retrofit sales functions all in one visit. The time it takes to perform an audit varies depending on factors such as ease of access, how well prepared the homeowner is with utility information, and of course the skill set and training of the auditor.
Do I need to be a graphics expert to create good-looking reports for my customers?
No. OptiMiser allows you to painlessly create custom reports featuring your own business information. You can also customize any given report to include just the information appropriate for that customer. For example, if the customer is interested only in the financial implications of potential improvements, you may wish to exclude available information about CO2 avoided. You can make each report fit your business goals and your customer’s preferences.
OptiMiser does seem like a big improvement over other available software, but do I need to be a math wiz to use it?
No. OptiMiser automatically performs all the calculations and regression analysis that make it so much more powerful than other auditing software. The auditor’s job is to enter the correct data.
How does OptiMiser take weather into account?
First the auditor downloads or enters the basic home details, then the home’s utility data. Then OptiMiser connects through the Internet back to the weather data hosted by OptiMiser’s database. Then the recorded weather information for the home’s location is automatically correlated to the actual utility information.
What are the minimum recommended computer requirements for running OptiMiser software?
Windows operating system or Mac running Windows in parallel. The minimum system requirements to run OptiMiser include a 1.6 GHz Pentium M, 3.0 GHz Pentium 4 or equivalent processor, 1 GB RAM, and 5 GB available HD space. These are minimum requirements, and we strongly recommend faster processors since OptiMiser is a computationally demanding program.
We have found that the Atom processors do not meet OptiMiser requirements.
Utilities & Agencies (4)
Our state energy office needs to reduce emissions and hit energy efficiency targets. How can OptiMiser help us?
OptiMiser is a great way to engage an entire state or region in energy efficiency and conservation efforts, so it’s wise to require OptiMiser for audit programs. Not only can OptiMiser help individual homeowners make wise decisions, but OptiMiser also provides the kind of data-rich results required under grant guidelines in the American Recovery and Reinvestment Act (ARRA) and some other funding initiatives. OptiMiser generates reports featuring data on CO2 emissions avoided, which can help satisfy funding requirements having to do with accountability and transparency.
Can OptiMiser help our Regional Council of Governments standardize metrics across many cities and towns?
Yes. OptiMiser’s metrics allow for compiling and comparing metrics across different cities and towns, and across different kinds of utilities (investor-owned, municipally-owned, and co-ops). OptiMiser is an ideal tool for managing large-scale energy efficiency initiatives in which transparency and accountability are key program values.
We’re a utility under pressure to avoid adding more coal and natural gas generation. Can OptiMiser help us?
Yes. You can deploy OptiMiser-enabled auditing in your service territory to reduce customer demand, which can have the effect of delaying (or even avoiding) the need to expand fossil-fuel generation facilities. Such delay or avoidance is an excellent conservation strategy for improving energy efficiency and making the transition to clean, renewable energy.
We’re a city that has committed to meet emission reduction targets. How can OptiMiser help?
Municipalities and utilities are wise to specify the use of OptiMiser in audits they sponsor, in order to maximize emissions reductions while simultaneously offering homeowners informed choices among improvements. OptiMiser automatically calculates emissions reductions due to its powerful mathematical foundation.
Homeowners (3)
Aren’t all home energy improvements pretty much all the same? What value is there in somewhat more precision through OptiMiser?
OptiMiser’s power becomes apparent when considering alternate ways to spend limited energy improvement money for your home. The most cost-effective expenditures vary depending on your area’s weather, your home’s type of construction, and the level of comfort you expect. OptiMiser performs the important daily correlations between local weather and your utility bills, which yields critical data about the improvements that are best for you. So OptiMiser keeps you from investing in possibly costly improvements that don’t yield the desired energy efficiency results.
Our family is committed to having a low ‘carbon footprint.’ Why should we choose an auditor who uses OptiMiser?
Your OptiMiser report clearly shows the best potential energy improvements for your home both with regard to maximum CO2 reduction, and for maximum return on investment. Your customized OptiMiser report helps you make informed decisions that align with your values and your financial resources.
I’m a homeowner on a very restricted budget. Is insisting on an OptiMiser audit cost-effective?
Yes. Most home energy audits don’t yield the powerful, precise information that homeowners need in order to make intelligent decisions about optimal energy improvements for their homes. OptiMiser does. Even homeowners on very limited budgets can benefit from knowing that there’s a better return on their investment in their particular local climate for adding another inch of attic insulation (for example) than in other potential improvements of similar cost.
Sales & Support (3)
What kind of training do you provide for OptiMiser?
The OptiMiser team has created step-by-step online tutorials to guide you through the setup and use of OptiMiser. While we’ve worked hard to cover all the bases with these eLearning modules, you can still take advantage of our technical support at 720.306.1742, or email us. The OptiMiser team is available to train your group on a case-by-case basis at your site, by proposal. You can also look for training opportunities at industry events throughout the country.
Who should I contact if I’m having a problem using OptiMiser?
Please contact OptiMiser Service and Support at 720.306.1742, or email us.
System Requirements
What operating system will OptiMiser run on?
OptiMiser will run on Windows XP, Windows Vista and Windows 7.
We have found that the Atom processors do not meet OptiMiser requirements.
What are the performance requirements for my computer?
The minimum system requirements to run OptiMiser include a 1.6 GHz Pentium M, 3.0 GHz Pentium 4 or equivalent processor, 1 GB RAM, and 5 GB available HD space. These are minimum requirements, and we strongly recommend faster processors since OptiMiser is a computationally demanding program.
We have found that the Atom processors do not meet OptiMiser requirements.
Do I need an internet connection to run OptiMiser?
No, OptiMiser will run normally without an internet connection. However once a month you must connect to the internet to update the databases for current weather files, energy prices, regional and age defaults.