Frequently Asked Questions

The following Frequently Asked Questions are part of OptiMiser pre- and post-sales support. If you can’t find the information you seek in this section, we welcome your contact.

Raters & Auditors (5)

Can I transfer my Recurve files into OptiMiser?

Does OptiMiser include training on how to perform home energy audits?

How long does it take to do a full audit using OptiMiser?

Do I need to be a graphics expert to create good-looking reports for my customers?

OptiMiser does seem like a big improvement over other available software, but do I need to be a math wiz to use it?

How does OptiMiser take weather into account?

What are the minimum recommended computer requirements for running OptiMiser software?

Utilities & Agencies (4)

Our state energy office needs to reduce emissions and hit energy efficiency targets. How can OptiMiser help us?

Can OptiMiser help our Regional Council of Governments standardize metrics across many cities and towns?

We’re a utility under pressure to avoid adding more coal and natural gas generation. Can OptiMiser help us?

We’re a city that has committed to meet emission reduction targets. How can OptiMiser help?

Homeowners (3)

Aren’t all home energy improvements pretty much all the same? What value is there in somewhat more precision through OptiMiser?

Our family is committed to having a low ‘carbon footprint.’ Why should we choose an auditor who uses OptiMiser?

I’m a homeowner on a very restricted budget. Is insisting on an OptiMiser audit cost-effective?

Sales & Support (3)

What kind of training do you provide for OptiMiser?

Who should I contact if I’m having a problem using OptiMiser?

System Requirements

What operating system will OptiMiser run on?

What are the performance requirements for my computer?

Do I need an internet connection to run OptiMiser?

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