Frequently Asked Questions
The following Frequently Asked Questions are part of OptiMiser pre- and post-sales support. If you can't find the information you seek in this section, see the other support options.
Raters & Auditors
Does OptiMiser include training on how to perform home energy audits?
<div">We train OptiMiser purchasers how to use the software through online tutorials, classes at industry meetings, and optional onsite visits. As a result, auditors can perform their work much more accurately and efficiently than before, greatly enhancing the success of their businesses. OptiMiser provides in-person and web-based trainings for OptiMiser users in a range of formats: Training for Trainers, Introduction to OptiMiser (up to 2 hours), and full and multi-day in-depth curricula. OptiMiser does not train people to perform audits. Auditors must still be trained and accredited where they do business, in most locales.
enter utility bills. OptiMiser will compare the typical home to the energy characteristics available through the PRISM utility analysis. The Diagnostic Table lists potential areas of high and low energy use. Three charts show monthly utility bills compared to modeled loads disaggregated into heating, cooling, hot water, appliance, lighting and other loads.As Tom at Energy Saving Technologies says, “I love the Diagnostic system. It nails important energy use issues 95% of the time. I like to print it out and show the homeowner when I arrive for the audit."
Utilities & Agencies
OptiMiser is a great way to engage an entire state or region in energy efficiency and conservation efforts, so it’s wise to require OptiMiser for audit programs. Not only can OptiMiser help individual homeowners make wise decisions, but OptiMiser also provides the kind of data-rich results required under grant guidelines in the Better Buildings and other funding initiatives. OptiMiser generates reports featuring data on CO2 emissions avoided, which can help satisfy funding requirements having to do with accountability and transparency. OptiMiser can provide any data required, and the OptiMiser consulting team can produce any M&V analysis and compliance reporting.
Yes. You can deploy OptiMiser-enabled auditing in your service territory to reduce customer demand, which can have the effect of delaying (or even avoiding) the need to expand fossil-fuel generation facilities. Such delay or avoidance is an excellent conservation strategy for improving energy efficiency and making the transition to clean, renewable energy.
Municipalities and utilities are wise to specify the use of OptiMiser in audits they sponsor, in order to maximize emissions reductions while simultaneously offering homeowners informed choices among improvements. OptiMiser automatically calculates emissions reductions as well as energy savings.
Your OptiMiser report clearly shows the best potential energy improvements for your home both with regard to maximum CO2 reduction, and for maximum return on investment. Your customized OptiMiser report helps you make informed decisions that align with your values and your financial resources.
Yes. Most home energy audits don't yield the powerful, precise information that homeowners need in order to make intelligent decisions about optimal energy improvements for their homes. OptiMiser does. Even homeowners on very limited budgets can benefit from knowing that there's a better return on their investment in their particular local climate for adding another inch of attic insulation (for example) than in other potential improvements of similar cost.
Sales & Support
We train OptiMiser purchasers how to use the software through online tutorials, classes at industry meetings, and optional onsite visits. As a result, auditors can perform their work much more accurately and efficiently than before, greatly enhancing the success of their businesses.The OptiMiser team has created step-by-step online tutorials to guide you through the setup and use of OptiMiser. While we’ve worked hard to cover all the bases with these eLearning modules, the OptiMiser team is available to train your group on a case-by-case basis at your site. You can also look for training opportunities at industry events throughout the country. OptiMiser provides in-person and web-based trainings for OptiMiser users in a range of formats: Training for Trainers, Introduction to OptiMiser (up to 2 hours), and full and multi-day in-depth curricula. OptiMiser does not train people to perform audits. Auditors must still be trained and accredited where they do business, in most locales.
If you have a question or need some “how to” instructions, please enter your issue in the OptiMiser Forum. If you experience a problem in OptiMiser that appears to be an error or that occurs during work on a specific project, use the Issue Reporting function inside of OptiMiser to report this issue. You can also take advantage of our variety of other Customer Support options.
OptiMiser will run on Windows XP, Windows Vista and Windows 7, and Windows 8. For more information about hardware and software requirements, visit the Getting Started page.
We have found that the Atom processors do not meet OptiMiser requirements.
No, OptiMiser will run normally without an internet connection. However once a month you must connect to the internet to update the databases for current weather files, energy prices, regional and age defaults.