Modeling the solar and backup hot water sources as two separate systems is the correct method.
We do not currently have the means to automatically estimate the percent load met by the backup system. We do have a SolarThermal module in development that would allow you to model the solar collectors and estimate the annual load that they could meet. We are currently looking for beta testers for this module. If you would like to try it out, let us know.
I do not have any resources to help you determine the % backup. It would depend heavily on the size of the collectors and the scale of demand in the home. Your best bet is to use the utility base load as your guide and adjust the ratio to get the best fit between the model and utilities.